About Us

We help arts, cultural, and heritage organisations navigate UK GDPR with clarity and confidence. Our core focus is data protection, with additional expertise in evaluation and audience research to support meaningful insight and sector impact.

Introducing Kate

Kate Fitzgerald, UK GDPR and data protection consultant for cultural organisations, wearing glasses and denim overalls in a black and white portrait. Known for her approachable, expert style, she helps arts and heritage teams navigate data protection with clarity and confidence.

At Kate Fitzgerald Consulting Limited, we make data protection simple, practical, and empowering for arts, cultural, and heritage organisations across the UK. We specialise in demystifying UK GDPR – turning complex legislation into clear, confident action.

With over 20 years’ experience in the sector, Kate combines deep insight with warmth and clarity. She’s known for her collaborative style, jargon-free advice, and ability to help teams feel capable, compliant, and in control of their data.

We offer tailored support to suit your organisation’s needs – whether you’re reviewing data protection practices, preparing for an audit, or training staff on GDPR essentials.

In addition to data protection, we also provide expert guidance on evaluation frameworks, impact reporting, and audience and visitor research – helping cultural teams turn insight into meaningful change.

Kate is currently on retainer with the Royal Shakespeare Company, and previously spent 18 years at The Lowry, leading visitor insights, marketing, and research.

Feel free to email Kate to discuss how we can support your organisation.

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Associate Consultant

A black and white photograph of Helen Dunnett. Helen is looking directly into the camera and learning on a railing. She is in her 50s. She has short hair and is wearing a polka dot dress.

Helen Dunnett, Director of Helen Dunnett Consulting, helps arts, heritage, and cultural organisations build effective Customer Relationship Management (CRM) strategies, streamline business processes, and choose the right CRM, ticketing, and fundraising software.

With over 20 years’ experience in the arts sector, Helen brings deep expertise in audience development, marketing, and project management. She played a key role in launching the first Test Drive the Arts programme and developed the innovative Audience Builder CRM strategy.

Helen is proudly independent from software suppliers, yet has a strong, up-to-date understanding of the CRM and ticketing landscape. Her tool, Attract Connect Engage, supports organisations in selecting systems that truly meet their needs.

A regular speaker at industry conferences, Helen was recognised with the 2020 UK Midlands Enterprise Award for Most Outstanding Small Business Entrepreneur.